These guidelines cover all information and services delivered by means of a smart card.
A smart card is a personal device that provides an intelligent link between the user and the system being used. It can help to make a system usable by the widest possible community of users by allowing the system to provide users with the best interface for their needs.
If the product or service combines a smart card with other technologies, then also refer to the guidelines for those other technologies. For example, if you are using a public kiosk that interacts with a smart card you should follow the public access terminal guidelines.
How to use the guidelines
1. If you are new to accessibility in general:
Read the section what is accessibility? this tells you what is meant by "accessible" and "inaccessible", who it affects and how. It describes the benefits of accessibility for users, producers and service providers.
2. If you are new smart card accessibility
Read the sections about smart cards accessibility. This describes the general requirements for the design of accessible smart cards and the difficulties faced by users.
3. Choose your role from the list below
To find out how to use the guidelines to carry out your tasks.
Planning and Procurement:
Project manage the deployment of a smart card solution:
- Read the overview on making smart cards accessible
- Refer to about smart cards and smart card applications and case studies
Write a request for tender:
Scope accessibility requirements:
- Refer to the benefits for users for a cross reference of specific accessibility features for a particular user group
- Refer to the section on specifying accessibility targets for smart cards in the accessibility procurement toolkit
- Requirements definition is described in more detail in an inclusive design process
- A listing of international and national standardsthat apply to these guidelines is also available
Design and Development
Design and build a smart card based solution:
- For general guidance on designing and developing user-centred solutions readan inclusive design process
- Refer to the guideline checklist for a cross reference of specific accessibility features for a particular user group
- Read the directions and techniques section under each of thesmart card guidelines
Testing, Assessment and Quality Assurance
User test a design or prototype:
- Refer to the benefits for users section for a cross reference of specific accessibility features for a particular user group
- Specific guidance on how to test for compliance is provided with the individual Smart card guidelines
- For general guidance on user testing, read the section about user testing
Assess the accessibility of a current system: